Work Order Requests:
PHOAC makes managing your homeowner account as easy as 1-2-3. Below you will find a plethora of useful information to assist
you with any need you may have including, numerous methods for assessment dues remittal and secure account login access.
We value your time and needs, so by offering an online portal to check account balances, make online payments or submit work orders
for common area repairs, you are able to move forward at your pace, not ours. If the below self-serve options are not providing
exactly what you need, one of our friendly staff members would be happy to assist you.
Work Order Request Form
Links to Useful Forms
To access your community association homeowner's account, please click the link to the left 'Access My Homeowner Account'. PHOAC partners with Caliber Software for database and accounting solutions, so by clicking on this link you will be re-directed to Caliber Software. There, you will be able to create your own login profile to check your account balance and other account related information. Should you experience any difficulty with this site, please contact the PHOAC office at 619-229-0044.
Assessment Payment remittance is simple and quick. Our payment options vary to fit anyone's need. You may set up a one-time payment or recurring payments at Alliance Association Bank (AAB), where you can remit payments using a credit or debit card or checking account. Please click on the link to the left 'Online Payments', which will re-direct you to the Alliance Association Bank (AAB) site. From there, you can create your own login profile. Please note, there is a nominal processing fee for these types of payments. Should you experience any difficulty with this site, please contact Alliance Association Bank (AAB) Customer Service at 888-734-4567.
Do you see something in the common area that needs to be repaired? PHOAC makes submitting a work order request as simple as a click of the mouse. Please complete the below form then click 'Submit' to send an electronic submission. The more detailed you are, the quicker the issue will be resolved. Submissions, depending on the issue, are generally processed the next business day during regular office hours.
*** Work Order Requests are not to be used if you are experiencing an emergency. If this is an emergency please call 619-229-0044 and follow the prompts. A staff member will be in contact with you within 30 minutes to assist you with your emergency.
Below you will find useful forms in PDF format related to your association. Once completed they may be returned via: mail, fax, email or walk-in. Please note the below forms are generic to our portfolio and your association may require a specific form be completed instead.
*** Some Communities are subject to a property specific Architectural Change Request Form.